Privacy Policy

This Privacy Policy was last updated on 24 December 2024.

1. Scope and Application

GeelongPort is required to comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) (the Act) as amended.

This policy sets out how GeelongPort Pty Limited ACN 003 996 594, Ports Pty Limited ACN 073 772 077 and the Port of Geelong Unit Trust and their related bodies corporate (collectively “we” or “us”) collect, use, store, manage, and disclose your personal information.

Additional information about the APPs can be found on the Office of the Australian Information Commissioner (OAIC) website at www.oaic.gov.au.

2. What personal information we collect

We collect the types of personal information required to assist with providing our services. This includes information you provide when signing up for our site, entering into agreements, leaving feedback, or otherwise interacting with us.

Personal information

Personal information includes any information or opinion about an individual who is reasonably identifiable. This may include:

• Contact information: such as name, address, email, and phone number;
• CCTV footage: when you visit our site;
• Identity verification: such as details for accessing GeelongPort sites;
• Records of communication: between us;
• Payment information: such as bank account or credit card details;
• Education and employment history.

Sensitive personal information

In limited circumstances, we may also collect sensitive personal information such as your criminal record and test results under our drug and alcohol management plan. Such information will only be collected with your express consent unless otherwise permitted by law.

3. How we collect your personal information

We collect personal information directly from you during interactions with us, including:

• When you contact or correspond with us;
• When visiting a GeelongPort location or using our services;
• During commercial transactions or employment applications.

We may also collect personal information from third parties such as law enforcement agencies, but only in accordance with the Act.

4. The purposes for which we collect your personal information

GeelongPort may use your personal information to:

1. Complete activities you undertake with us;
2. Administer our relationship with you;
3. Monitor online activity on our website;
4. Improve our services;
5. Comply with legal requirements.

5. How we use and disclose your personal information

We may disclose personal information to third parties, including:

• Professional advisers;
• Contracted service providers;
• IT service providers;
• Payment systems operators;
• Law enforcement agencies or government authorities;
• Others as authorised by law.

6. Direct marketing

We will not send you direct marketing communications unless expressly stated during information collection.

7. Access to information

You have the right to request access to or correction of your personal information. Contact us, and we will respond within 30 days.

9. Storage and security of your personal information

We store personal information securely, using measures such as controlled premises, secured databases, and firewalls.

10. Changes to this Privacy Policy

This Privacy Policy may be updated periodically. The latest version will be available on our website.

11. Complaints

If you have concerns about our privacy practices, contact our Legal Team. Complaints will be addressed within 30 days.

12. Contact information

For any enquiries, please contact:

GeelongPort Legal
PO Box 344
Geelong, Victoria, 2330
Phone: +61 3 5247 0200
Email: GPLegal@geelongport.com.au